Need something fixed? Submit a maintenance request.

We are here to support you. Use this form to report repairs, maintenance issues or concerns in your rental property.

Fast, friendly support for tenants.

Megan prides herself on clear communication and quick responses.

Whether the issue is urgent or routine, please provide as much detail as possible so we can help promptly.

MAINTENANCE REQUEST FORM

Country

What counts as urgent maintenance?

Urgent issues typically include:

  • Flooding or major water leaks

  • No electricity, gas, or hot water

  • Serious safety concerns

  • Broken locks or unable to secure the property

  • Electrical faults

  • Fire or storm damage

If you are unsure, submit the form and Megan will guide you.

How We Handle Maintenance Requests.

Steps:
1. Submit your request
Provide as much detail as possible — photos help.

2. Review & response
Megan will review the request promptly and contact you if clarification is needed.

3. Tradesperson scheduled
We coordinate with trusted, licensed trades to complete the repair.

4. Updates provided
You will be kept informed at each stage.

Frequently Asked Questions

Frequently asked questions about working with Megan

How quickly will someone respond?

Megan reviews all maintenance requests as soon as they are received and prioritises urgent issues.

 Do I need to wait at home for the tradesperson?

Not necessarily — you may authorise access via master key when submitting your request.

What repairs are considered urgent?

Flooding, no power, security issues, electrical hazards and damage affecting safety.

Can I contact Megan directly?

Yes — for emergencies, please call. For general repairs, submitting the form is the fastest way to track and manage your request.

What if I am not sure if my issue is urgent?

Submit the form and Megan will advise based on the information provided.

Listings of the week

  • 15 Yarramie Avenue

A home that will suit your entire family.

Big and beautiful set on 1300m2 natural creek setting. Suitable for three generations complete with visiting koalas and bird life.

View Listing

  • 26 Orlando Avenue

A much-loved Hampstead Gardens home

SOLD prior to auction for a record price!

View Listing

Latest News & Blogs

The Current Housing Market in South Australia

Steps To Buying Your First Home

Becoming a Landlord in South Australia